Welcome to Cheap New Bikini World’s FAQ section! We’re here to help you navigate your summer style journey with ease. Below you’ll find answers to our most common questions about products, shipping, returns, and more. Can’t find what you need? Email our customer happiness team at [email protected] – we’re always happy to help!

About Our Products

Q: What types of swimwear do you offer?
A: We specialize in beach-ready styles for every body! Our collection includes:
  • Bikini Bottoms (multiple styles and coverage options)
  • Bikini Tops (including special D+ Cup selections)
  • Flirty Sundresses (perfect for poolside to cocktails)
  • Coordinated Two-Piece Sets (for effortless vacation styling)
Q: Do you offer plus-size options?
A: Absolutely! Our D+ Cup collection is specially designed for fuller busts, and many of our bikini bottoms offer extended sizing. Look for size guides on each product page to find your perfect fit.
Q: How can I be sure about sizing before ordering?
A: Each product page includes detailed size charts with measurements in both inches and centimeters. For the best fit, we recommend measuring yourself (without clothing) and comparing to our charts. When in doubt between sizes, sizing up is often more comfortable for swimwear.

Ordering & Payment

Q: What payment methods do you accept?
A: We accept all major payment options for your convenience:
  • Visa
  • MasterCard
  • JCB
  • PayPal
All transactions are processed through secure, encrypted gateways for your protection.
Q: Is my payment information secure?
A: Your security is our top priority! We use industry-standard SSL encryption for all transactions and never store your full payment details on our servers.
Q: How can I get free shipping?
A: Enjoy free standard shipping on all orders over $50! This is automatically applied at checkout. Pro tip: Combine multiple styles in one order to unlock free shipping while building your perfect summer wardrobe.

Shipping & Delivery

Q: What shipping options are available?
A: We offer two convenient shipping methods:
  • Express Shipping ($12.95): Via DHL or FedEx (10-15 days after dispatch) with full tracking
  • Free Standard Shipping: Via EMS (15-25 days after dispatch) for orders over $50
All orders are processed within 1-2 business days from our Savannah warehouse.
Q: Do you ship worldwide?
A: Yes! We ship globally except to select Asian and remote areas. During checkout, simply enter your address to confirm availability.
Q: How can I track my order?
A: Once your order ships, you’ll receive an email with your tracking number. Click the link to follow your package’s journey from our warehouse to your beach bag!
Q: What if my package is delayed?
A: While we carefully pack and dispatch orders within 1-2 days, delivery times may vary by destination and carrier. If your package exceeds the estimated delivery window, please contact us at [email protected] and we’ll investigate.

Returns & Exchanges

Q: What’s your return policy?
A: We want you to love your swimwear! You may initiate returns within 15 days of delivery. Items must be unworn, with tags attached, and in original condition. Simply email [email protected] to start your return.
Q: Are return shipping costs covered?
A: Customers are responsible for return shipping costs unless the item is defective. We recommend using a trackable shipping method as we can’t credit returns we don’t receive.
Q: How long do refunds take?
A: Once we receive and inspect your return, refunds are processed within 5-7 business days. The timing depends on your payment provider – credit cards typically show the refund within 1-2 billing cycles.
Q: Do you offer exchanges?
A: Currently we process returns for refunds only. To get a different size or style, simply place a new order after your return is completed. This ensures you get the freshest stock available!

Customer Service

Q: How can I contact customer service?
A: Our customer happiness team is ready to help! Email us at [email protected] and we’ll respond within 24 hours (except weekends and holidays).
Q: What are your business hours?
A: Our warehouse operates Monday-Friday, 9am-5pm EST. Customer service inquiries received outside these hours will be answered the next business day.
Q: Where is your company located?
A: Our headquarters and warehouse are located at:
13213 Spanish Moss Road, Savannah, US 31419
All orders ship from this location.

Still have questions? Don’t hesitate to reach out! Our team is passionate about helping you find swimwear that makes you feel confident and ready for summer adventures. Email [email protected] and let’s make your beach dreams come true!